Airline Interview Question's

Questions at the airline interview are the most important factor for the recruiters as it allows them to get a real glimpse of who you are, what you know about customer service, etc.. The primary focus of the questions will be to see how much you understand customer service. My guide has all of the current questions, over 90 of them, with answers. You need to be ready to give the recruiter the answer they are looking for, because there are right and wrong ways to answer these questions!!!

Some Example Questions Include:

Question: Why do you want to be a flight attendant? 

Wrong answer: Because I would like the free travel and I like people. 

Right answer: I would love to be a flight attendant for ____________ Airlines, because I have exceptional customer service skills and the ability to interact with people on a professional and personal level is one of my best assets. I know I would be an excellent representative of this airline.

Question: Finish this sentence: I don't like it when people...

Wrong answer: Annoy me.

Right Answer: Feel dissatisfied. I always go out of my way to make sure my customers are happy and are receiving superior customer service.

Question: You are working onboard the aircraft when you are approached by a passenger who tells you he/she cannot sit in the seat they are assigned because of the ethnicity of the other passenger. What do you do?

Wrong answer: Tell them we do not tolerate prejudice and they will have to take their assigned seat.

Right answer: I would be professional and discreet. I would maintain calmness in the cabin, and quickly reseat the passenger. If the aircraft were full, I would notify the agent and seek assistance in reseating the passenger.

====================================================================================

What is your best advice for an airline interview?

My best advice is to remember the 4 P's of airline interviewing:

Professional, in both dress and demeanor, look and act like a business professional.

Poised: Eye contact, posture, the way you carry yourself, facial expression, (think pleasant!) are all observed.

Personable: Interact with everyone that you meet and treat them as if they are the most important person in the room. Genuine outgoing personalities are what they look for.

Positive! Speak well of your former employers, think customer service and safety when answering questions.

====================================================================================

Q. Tell me about yourself.

A. Tell about your skills and experience and shows why you are qualified for the job: I attended ABC University, where I earned my Bachelor's degree in Information Science three years ago. I started working as a junior IT technician right after I graduated, and after a year I was promoted to IT technician....

Q. What do you consider to be your biggest weakness?

A. Find a weakness that your prospective employer would see as a strength or a weakness you had in the past and show how you overcame it. Another option is to pick a weakness that is somewhat innocuous.

Q. How do you handle your success?

A. I give myself a quick pat on the back and move on to the next project. Of course, I take the time to figure out what helped me succeed and use the experience to help me the next time.

Q. How do you handle your failure?

A. I give my self a short time to feel sad, but I don't dwell on it. Without spending too much energy on it, I try to figure out where thing went wrong to succeed next time.

Q. What are your greatest strengths?

A. My greatest strength is my ability to see a project through from its inception to its completion. Each project I am assigned is important to me and I always make sure it gets the appropriate amount of attention.

Q. Why should I hire you?

A. As I understand your needs, you are first and foremost looking for someone who can manage the sales and marketing of your book publishing division. As you've said you need someone with a strong background in trade book sales. This is where I've spent almost all of my career, so I've chalked up 18 years of experience exactly in this area. I believe that I know the right contacts, methods, principles, and successful management techniques as well as any person can in our industry.

Q. Where do you see yourself five years from now?

A. I am definitely interested in making a long-term commitment to my next position. Judging by what you've told me about this position, it's exactly what I'm looking for and what I am very well qualified to do. In terms of my future career path, I'm confident that if I do my work with excellence, opportunities will inevitable open up for me. It's always been that way in my career, and I'm confident I'll have similar opportunities here.

Q. Why do you want to work at our company?

A. This question is your opportunity to hit the ball out of the park, thanks to the in-depth research you should do before any interview. Best sources for researching your target company: annual reports, the corporate newsletter, contacts you know at the company or its suppliers, advertisements, articles about the company in the trade press.

Q. Can you work under pressure?

A. Demonstrate how you dealt with one difficult situation using some valuable skills, including the abilities to delegate and work as part of a team.

Q. What pet peeves do you have about coworker?

A. Too much negativity always bothers me. I think if you're going to complain you should be able to offer some solutions to fix things you think are wrong.

Q. How do you manage your time?

A. Show how you prioritize your projects and spend proper amount of time to each of them: I prioritize my work. I figure out what needs to get done first, next, and so on. Then I calculate how much time I will need to spend on each activity or project. I set a schedule for myself and get going.